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🎓 Our Civil & Commercial Mediation Training Programme Begins Soon! 🎓 Our Civil & Commercial Mediation Training Programme Begins Soon!

Start Your Internationally Recognised Mediation Journey

“CMC & IMI Accredited Civil and Commercial Mediation Training Course provided by Resolvify Limited in partnership with Essential Mediation Solutions”

About Resolvify Limited and Essential Mediation Solutions 

Resolvify Limited is a UK-registered mediation, arbitration and other alternate dispute resolution provider operating globally. They are focused on bringing uniform international standards of mediation to the Indian dispute ecosystem to make a positive impact and equip young professionals with the ability to become skilled mediators. Resolvify Limited is also an organisation friend member of the Civil Mediation Council (“CMC”).

Essential Mediation Solutions is a UK-registered mediation training provider that is registered with the Civil Mediation Council (“CMC”) as an approved training provider and is a member organisation. Additionally, they are also approved by the International Mediation Institute (IMI). Emma McAndry, director of EMS has been providing mediation training globally and is an award-winning trainer.

Upon satisfactory completion, participants become eligible to register as IMI Qualified and CMC Accredited Mediators.

Quick Course Highlights

COURSE PRICE

INR 56000/- + GST (18%)

MODE

Virtual

(In Person Training Coming Soon)

DURATION

5 DAYS (40hrs)

Why This Course

Following satisfactory completion of the entirety of the course and the relevant assessments, delegates will be CMC-accredited mediators and IMI Qualified, ready and able to act as professional mediators.
Participants can undertake the training programme from India or anywhere in the world. Successful completion of the programme may provide eligibility for relevant accreditation and registration pathways, subject to the requirements of the relevant accrediting bodies.

Meet the Lead Trainer

Emma McAndry

The training is led by Emma McAndry, an experienced civil, commercial, and workplace mediator with multiple national and international awards.

She is a Fellow of the Civil Mediation Council (CMC) and has been awarded as Joint UK Mediation Expert ( 2020, 2021 and 2022) by Global Advisory Experts. Emma has won Best Mediation Trainer (2022–23) and was shortlisted for Best Trainer UK (2020) and Top 3 Workplace Mediators at the UK National Mediation Awards.

Her approach is practical, supportive, and highly engaging, backed by strong client feedback and testimonials.

Training is delivered with a 1:6 trainer-to-delegate ratio, ensuring personal attention and hands-on learning, especially during role-play sessions.

Course Modules and Assessment Mode

Day-wise schedule of course

Directed Learning (pre-recorded teaching sessions to watch)

     1. Video Basic Principles (21 mins)
     2.Video Pre-Mediation and Starting Mediation (47 mins)
     3. Read the backgrounds to the 3 Main Case Studies in the Course Booklet
     4. Demo videos 1 and 2 (8 mins and 13 mins)
     5. If time, read JMLE article, section 1, 2, 3 (up to page 8)

Live Virtual Sessions 10am – 6pm:

  1. Advantages and Disadvantages of Mediation
  2. Mediator Skills
  3. Consolidation of Directed Learning
  4. Demo of Opening Statement
  5. Practice your Opening Statement
  6. Demo of Initial Caucuses
  7. Practice with Role Plays

Directed Learning (pre-recorded teaching sessions to watch)

  • Video Conflict Theory (29 mins)
  • Video Negotiation and Stage 4 (43 mins)

Live Virtual Sessions 10am – 6pm:

  • Consolidation of Directed Learning
  • Demo of Exploration Caucus (23 mins)

Practice Exploration Stage

Directed Learning (pre-recorded teaching sessions to watch)

  • Video Solutions Stage (21 mins)
  • Demo of Solutions (20 mins)

Live Virtual Sessions 10am – 6pm:

  • Check in on Directed Learning
  • Practice Solutions Stage
  • Assessment Criteria
  • Prepare for Mocks
  • What next?
  • Free Practice

9am – 6pm Live Mocks.

9am – 6pm Live Assessment. 

Modes of Assessment

Formative Assessments

  • This is conducted throughout the entirety of the course and is used to issue feedback and offer feedforward to develop participants’ understanding and skillset.
  • There is a run through of a mediation mock on Day 4, where delegates will be given oral feedback on their performance.

Final Summative Assessment

For CMC accreditation, delegates will be assessed on Day 5 where they will conduct a pair of online one-hour role plays each, which will be video recorded. The CMC have reserved the right to spot-check these assessments to ensure standards.

  • For IMI accreditation, delegates will be assessed on Day 5 where they will conduct an online one-hour role play which will be video recorded. A 2500-word reflective portfolio also needs to be completed WITHIN 2 WEEKS of completion of the course.
  • Assessments are carried out by an independent mediator assessor.

Potential Career & Professional Pathways

“This programme is designed to strengthen professional mediation, negotiation, and dispute resolution capabilities while supporting long-term career development in ADR practice across domestic and international contexts.”

  • Independent mediation practice
  • Corporate dispute resolution roles
  • Law firm ADR support
  • International ADR exposure
  • Enhanced litigation & negotiation skills
  • Future pathway toward CMC/IMI professional development

Course Outcome

🎓 IMI Qualified Mediator

🎓 CMC Accredited Mediator

Testimonials

“A truly enjoyable week with Essential Mediation Solutions. A great example of an excellent online learning course: supportive, relaxed and interactive with many practical examples and pieces of advice shared. Highly recommend.”

Jane Bryan, Reader In Law

“I was really nervous about attending an online course but there was no need to worry! The delivery was excellent, the movement through the breakout rooms was seamless and the ability to engage with discussion and share experiences was as good as in a classroom environment...the time was so well managed...that the day simply flew past and was most enjoyable.”

Francesca Walker-Martin, Reader in Work Based Learning

“Thank you very much for a wonderful course. I thoroughly enjoyed participating and found it of great interest and value. I hope to use this knowledge by actively engaging in mediation and look forward to any future courses that I attend. Thanks again.”

Adam Cohen, Lawyer

"Learn from the best...It is one of the best training courses I have ever attended. Emma was very engaging and had a good sense of keeping the class lively. It is a very beneficial course and I will always recommend it."

Pagnol Michelle, Academic, PhD candidate

Our Vision

  • At Resolvify, we believe mediation is not just an alternative dispute resolution mechanism; it is an important step towards building a faster, more practical, and more accessible justice system for India.

  • With increasing pressure on courts, growing litigation, rising commercial disputes, and long resolution timelines, the importance of structured and efficient dispute resolution has never been greater.

  • Across the Indian legal ecosystem, there is increasing recognition that mediation can play a meaningful role in reducing unnecessary litigation, encouraging constructive dialogue, and supporting a more efficient justice delivery system.

  • Today, mediation is receiving growing attention not only globally, but also within India’s evolving legal and judicial framework.
  • Discussions surrounding Alternative Dispute Resolution (ADR), the Mediation Act, 2023, and the growing emphasis on consensual dispute resolution reflect how important mediation is becoming for the future of the legal system.

  • At Resolvify, our vision behind this initiative is simple: to contribute, even in a small yet meaningful way, towards strengthening the culture of mediation and practical dispute resolution in India.

  • We believe not every dispute needs years of courtroom conflict, and that many matters can be resolved faster, more effectively, and more respectfully through meaningful dialogue, skilled negotiation, and professionally guided settlements.

  • Through this programme, we aim to help develop a new generation of professionally trained mediators equipped with practical communication, negotiation, and conflict resolution skills that go beyond traditional litigation.

  • At the same time, we believe mediation has the potential to become a significant professional opportunity for the next generation of legal and business professionals in India as awareness and adoption continue to grow.

  • This initiative reflects both our professional ambition and our long-term commitment towards supporting a more solution-oriented legal ecosystem, one that promotes resolution over delay, dialogue over conflict, and progress over unnecessary litigation.

  • Our goal is not only to train mediators, but also to contribute towards a future where dispute resolution in India becomes more efficient, accessible, and constructive for society as a whole.

Founder’s Note

“Resolvify was built with a simple belief , effective dispute resolution should not always depend upon lengthy conflict and prolonged legal proceedings.

We believe mediation has the power to support the future of dispute resolution in India through dialogue, understanding, and practical resolution. This initiative is our step towards contributing to a more efficient, progressive, and solution-oriented legal ecosystem for the future.”

— Chirag Mittal
Founder, Resolvify Limited

FAQs

The programme is conducted live online, enabling participants from different locations to attend interactively without the need for travel.

The training is designed in alignment with internationally recognised mediation and ADR training standards, offering participants exposure to global dispute resolution frameworks and practices.

Yes. Participants who successfully complete the programme requirements and assessments will receive a certificate of completion.

The assessment process includes participation in mediation roleplays, practical exercises, simulations, and trainer evaluations designed to assess mediation and negotiation competencies.

No. A legal background is not mandatory. The programme is designed for professionals from diverse sectors interested in mediation, negotiation, and dispute resolution.

Session recordings and access details may be provided subject to programme policy and trainer discretion.

Detailed schedules, timings, and session information will be shared with enrolled participants before the commencement of the programme.

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Civil & Commercial Mediation Training Programme

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